Administers the business license application, renewal, and compliance process in accordance with municipal ordinances and state laws. Serves as the primary point of contact for business owners and applicants, providing guidance on licensing requirements, deadlines, and procedures. Reviews and processes business license applications and renewals, verifying required documentation, calculating fees, and issuing licenses in a timely manner. Receives and processes payments for business license fees.

Maintains accurate and up-to-date records in the business license management system; generates reports and reconciles data as needed. Prepares and distributes regular and ad hoc reports related to business license activity, revenue, delinquent accounts, and compliance trends for internal stakeholders and leadership. Collaborates with other departments to ensure businesses are in compliance with all applicable regulations. Investigates and resolves licensing issues, including delinquent accounts, non-compliance, and potential violations, using tact and professionalism.

Tracks and follows up on delinquent licenses and prepares correspondence and notices related to compliance or enforcement actions. Stays informed of changes in state laws and municipal ordinances related to business licensing and recommends updates to internal procedures as needed. Assists with the annual budget process by projecting license revenue and identifying trends in local business activity.