- Initial letters must include a statement of appeal procedures, as outlined in the Act (the Municipal Association's software application includes this information).
- To dispute the debt, debtors must file a written protest within 30 days of the date of the initial letter. The written protest must include all of the following information about the debtor:
- Name
- Address
- Social security number
- Type of debt in dispute
- All the reasons he/she disputes the debt
- Participants must appoint a hearing officer, who will have the authority to decide appeals in favor of the debtor or the participant.
- Based on the opinion of the Advisory Committee on Standards of Judicial Conduct (Opinion No. 18-1999 dated February 9, 2000) a magistrate nor municipal judge may serve as a hearing officer for the Setoff Debt Program.
- Participants must provide the Department of Revenue with the hearing officer's name, address, and telephone number (use form DOR 1A).
- Participants must notify DOR when a written protest is received from a debtor (use form DOR 1B)
- Participants must notify the debtor of the date, time, and location of the informal hearing.
- If the hearing officer decides the protest in favor of the participant, the hearing officer must notify DOR in order to proceed with the setoff (use form DOR 1C).
- Whenever a debtor protests a debt and an informal hearing is conducted, DOR highly recommends you give DOR 1C and DOR 1D (forms) to the debtor.
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