Under general supervision, administers and enforces the City’s business license ordinance; collects and accounts for related fees and fines; keeps track of delinquent business license fees and local hospitality/accommodations tax; and performs related technical and clerical work as assigned. • Provides information to inquiries regarding licensing, and local hospitality/accommodations tax and regulations to applicants; assists applicants in completing forms; collects fees and manages account collections, settlements, and delinquencies.

• Enforces the business license ordinance; explains, interprets, and provides guidance regarding tax laws and regulations to the public as required without creating undue tension between the businesses and City government. • Research and investigate the accuracy of gross revenue being reported. • Calculates business license fees due; classifies new businesses according to the North American Industry Classification System to determine appropriate rate class. • Responsible for processing and mailing business license renewals on time. • Prepares and mails business license billing invoices.

• Tracks delinquent accounts and performs necessary collection calls and sends notices, to determine fee assessments and to enforce collection. • Generates reports and other required documentation relating to all business licensing, hospitality tax and accommodations tax. • Provide statistical and general license information to the public, City departments and government agencies. • Collects, receipts and posts payments to appropriate accounts. • Accurately and confidentially maintains all licensing records within MUNIS operating system.